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Temp Customer Support Specialist

E-Commerce, Temporary

Remote

DOE


The Role:

Our client, in the Consumer App space, is looking for multiple Customer Support Specialists, with varying shift options. The ideal candidate will be a problem-solver with strong communication skills, have experience in customer support (big plus if also in chat messaging), and an ability to handle issues and complaints in a kind and patient manner.

JobĀ  Description:

  • Answer customers questions in a timely manner over chat messaging
  • Help customers use features and teach them about new features and functionalities
  • Escalate issues that require further assistance
  • Monitor trends in customer questions and assist data collecting for customer support

Required Skills:

  • 1+ years of customer support experience
  • Experience in a corporate setting
  • Strong verbal and written communication skills

#LI – ED1

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