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ACH Analyst

  • Compensation: 50,000 - 80,000 yearly
  • Location: Jericho, New York
  • Type: Perm
  • Job #19145

Basic Function: The ACH Analyst, working in a team environment, is responsible for the daily tasks of underwriting and risk monitoring of the Bank’s ACH program related to merchants, ISOs, Third-Party Senders and Originator accounts.

Reporting to the ACH Manager, the Analyst resolves client inquiries with an emphasis on client satisfaction and problem resolution; establishes and maintains rapport with clients to provide the best possible service; recommends and provides feedback for improvements to processes and procedures.

 

Principle Responsibilities:

  • Assist with daily reconciliation activities and balancing.
  • Assist in maintaining portfolio’s ACH Return Rate Ratios below Nacha thresholds.
  • Perform the underwriting process upon receiving new ACH applications from ISOs and Third-Party Senders.
  • Collecting and maintaining documentation to support compliance with the ACH Credit Policy.
  • Track and follow up on status of all pending accounts and documentation while maintaining a pending application pipeline log.
  • Assist with maintaining accurate and updated ACH procedures.
  • Request, monitor and track Proof of Authorizations (POAs) from ISOs and Third-Party Senders.
  • Assist with creating monthly invoices for ACH clients.
  • Assist in the creation of reports detailing the daily and monthly statistical information of ACH volumes as well as providing various reporting to management.
  • Assist with performing risk reviews and tracking of Originators/Third-Party Sender activity utilizing risk systems and related reports.
  • Ensure ACH activities are an accurate representation of merchant’s business model and communicate all exceptions to ISO and escalate to management when needed.
  • Assist to monitor, actively manage and report all ACH risk and compliance issues, breaches, and suspicious activities in adherence to Bank and ACH policy.
  • Ensure that all activities are performed in compliance with federal, state and BSA regulatory requirements.
  • Assist in coaching and supporting merchants/Originators in identifying, establishing, and implementing best practices to achieve compliance with Nacha rules and as required perform on site reviews.
  • Assist to request, collect and review annual ACH compliance audits from clients.
  • Perform other duties and projects as assigned.
  • Ensure that all activities are performed in compliance with industry, Federal, State and Bank Secrecy Act regulatory requirements.

Background & Experience:

  • Minimum 2 years experience in ACH processing, underwriting and risk management.
  • Proficient in Microsoft Excel and Microsoft Word.
  • Excellent client relation skills.
  • Developed organization, teamwork, and time management skills.
  • Prior experience using Fiserv Signature or EFTBop platforms are helpful but not required.
  • Ability to prioritize tasks in order to meet deadlines.
  • Must be willing to learn specialized banking regulations and work with various bank and PC systems.
  • Excellent communication skills to support explaining complex ACH processes to clients.
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and the ability to multi-task.
  • Experience in analyzing financial statements.
  • BA or BS in business or equivalent experience preferred.
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